What is Payroll Integrations?

Payroll Integrations is a third-party company that provides a platform that securely links Illinois Secure Choice and Intuit QuickBooks so employee roster and payroll data can be automatically sent from Intuit QuickBooks to Illinois Secure Choice.

 

When is the old Intuit QuickBooks integration being discontinued?

The old integration that previously connected Intuit QuickBooks to Illinois Secure Choice will be discontinued by Intuit on December 31, 2024. After December 31, 2024, you must either opt into the new integration or disconnect from the old integration and start manually facilitating Illinois Secure Choice.

 

What if I have had no issues with the old integration? Can I still use it?

The old integration will no longer be supported by Intuit after December 31, 2024. You must either opt into the new integration or disconnect from the old integration and start manually facilitating Illinois Secure Choice before December 31, 2024, or your payroll will not be sent to Illinois Secure Choice.

 

Why is there a cost for the new integration and who charges the monthly fee?

Payroll Integrations is the third-party company that provides a platform that securely links Illinois Secure Choice and Intuit QuickBooks. Payroll Integrations charges a monthly fee to cover the work and maintenance required to provide an interruption-free integration.

 

What is the cost of the new integration?

The monthly fee is based on the number of employees that were actively saving through Illinois Secure Choice in the prior month:

0 employees	1-25 employees	26-50 employees	51-100 employees	101-499 employees
No cost	$30 per month	$45 per month	$60 per month	$85 per month

 

When will the fee be charged?

You will be charged at the beginning of the month for the prior month. You will only be charged for the number of participating employees you had in the prior month.

 

What if I do not want use Payroll Integrations?

If you choose not to use Payroll Integrations, you can facilitate Illinois Secure Choice manually. There is no fee for manual facilitation. As a reminder, with manual facilitation, you will need to regularly update employee contribution rates, add new employees as they become eligible, mark employees as inactive when they leave or are terminated, and process payroll contributions for participating employees.

 

Once I have paid for Payroll Integrations, do I need to make any changes to my entries in Intuit QuickBooks, for example, to contributions, pay schedules, or rosters?

No, you do not need to make changes if you have already successfully used the old Intuit QuickBooks integration. When you onboard with Payroll Integrations, your existing information related to Illinois Secure Choice (i.e. payroll deductions, pay schedules, etc.) will be automatically migrated.

 

Before I start using Payroll Integrations, do I need to reconcile deductions taken and contributions sent to Illinois Secure Choice in the past?

We recommend that you double check that deductions taken from employee paychecks match the contributions submitted for them to Illinois Secure Choice to ensure that there is alignment. If you discover any discrepancies or if you would like assistance with the reconciliation process, contact your field representative at ILSecureChoice@ascensus.com.

 

Will Payroll Integrations create new payroll deductions in QuickBooks?

No, Payroll Integrations will not create a new deduction in QuickBooks. When you onboard with Payroll Integrations, the current Illinois Secure Choice deductions you have will be automatically migrated. In the unlikely situation that you named the deductions something that Payroll Integrations cannot easily identify as the correct deduction for Illinois Secure Choice, your existing deductions may not transfer automatically. If this occurs, Illinois Secure Choice will be notified, and your field representative will reach out to help you rename your deductions so the migration can be completed.

 

Do I need to do anything differently after I pay for Payroll Integrations?

No. Nothing will change with how you facilitate Illinois Secure Choice. Payroll Integrations is the third-party company that provides a platform that securely links Illinois Secure Choice and Intuit QuickBooks so that employee roster and payroll data can be automatically sent from Intuit QuickBooks to Illinois Secure Choice.

 

Do I have to have a certain type of Intuit QuickBooks to use the Payroll Integrations?

You must use QuickBooks Online. QuickBooks Desktop is not enabled in this solution because it does not have internet connectivity.

 

Can I connect to Payroll Integrations if I have pending transactions on the old integration or through manual facilitation?

We recommend that you wait until any pending transactions are complete before you connect to Payroll Integrations.

 

Will the new integration have disconnection issues?

No. You are now paying for the ongoing maintenance done by the third-party platform which will prevent the disconnection issues seen in the old integration.

 

If the new integration has lapses, will I be notified?

We do not expect any lapses with the new integration. Your field representative would notify you if any issues arise.

 

How do I check to make sure that contributions are going through?

You can go to your QuickBooks account to verify that contributions have been sent to Illinois Secure Choice.

 

Who should I call with additional questions on Payroll Integrations?

If you need assistance with transitioning to Payroll Integrations, contact your field representative at ILSecureChoice@ascensus.com. If you have questions after onboarding to Payroll Integrations, call Client Services at (855) 650-6913.

 

What if I have questions about missed contributions from the old integration when I had a disconnection?

Contact your field representative at ILSecureChoice@ascensus.com.

 

Where can I learn more general information about the third-party company Payroll Integrations?

Visit the Payroll Integrations website at https://www.payrollintegrations.com.